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SERVICE
SERVICE
Excellent Service
Nationwide Service & Rentals
We have over 100 maintenance centers which spread all over the country answer customer’s inquiries and respond to customers' request for assistance and provide innovative and effective solutions to customer needs within 24 hours. All branches or offices of RUNTX Providing not only maintenance anytime but also the rental service. We do our best to overcome time and geographical constraint to serve our customers.
Quick Spare Parts
Thousands of spare parts inventory, ensuring that we can ship within 2 days of receiving your aftermarket parts demand or parts order.
All the parts are named by a ten number code, it makes very easy when you want to buy the parts.
Spare parts are available within 10 years by ERP systems.
Inspection Guidelines
Complete inspections of the equipment prevents faults previously and extends an usable period of the equipment, hours shown below are based on 8-hour operation per a day and 200-hour operation per a month.
Do the detailed record well after checking and keep the record for 3 years at least.
CAUTION
·Only trained and authorized serviceman shall be permitted to service the equipment.
·Daily servicing,weekly servicing and monthly servicing are all could be done by the operator.
Inspection Best Practices
General Rules on Inspection
(1)Use genuine parts only.
(2)Use genuine or recommended oil only.
(3)Clean oil fillers and grease fittings with a brush or waste cloth before adding oil or greasing.
(4)Oil level check and addition of oil should be made with the equipment parked on a level surface.
(5)Preventive maintenance services should be done in an orderly manner and due care taken not to injure yourself.
(6)If any damage or fault is found, the matter should be reported to your supervisor and the equipment should not be operated until corrected.
(7)The equipment must be maintained strictly in accordance with the maintenance manual corresponding to different equipment.
Service Training
1.Daily maintenance of equipment
2. Battery daily maintenance
3. Provide sales and after sales training for customers
Value-Added Services
1. Provide customers with long-term product maintenance services and components supply services (sign a service contract)
2. Leasing business (part of the region).
Spare Parts Warehouse
1.We have over 100 maintenance centers which spread all over the country answer customer’s inquiries and respond to customers' request for assistance and provide innovative and effective solutions to customer needs within 24 hours. All branches or offices of RUNTX Providing not only maintenance anytime but also the rental service. We do our best to overcome time and geographical constraint to serve our customers.
2.Thousands of spare parts are in stock, which make sure we could delivery the parts within 7 days after receiving your claim or parts order.
3.All the parts are named by a ten number code, it makes very easy when you want to buy the parts.Spare parts are available within 10 years by ERP systems.
CONTACT
Tel : +86 0592 5703151
WhatsApp & Wechat : +86 18030158512
Email : info@runtxmachinery.com
Email : info@runtx-cn.com
Office : New and High-Tech Zone, Xiamen, Fujian.
Factory : Jiaoxi Sub-district Office, Jiaozhou City, Qingdao City, Shandong.
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